Specialized and Customized for YOU.
Outsourcing all your technology needs allows you to have more time to focus on your business and your passions. You can rest assured knowing your businesses technology needs are being taken care of by our professional team.
Some Larger companies already have an IT department. We work existing IT departments to ensure the vision is being carried out by each location. We have worked with companies like Walmart, Target, and other large retail and restaurant locations.
Occasional or One Time
Some of our clients do not use their technology heavily, and do not have a lot of needs. We are there for them when they need us. Some of our clients have a small IT Staff but need help with bigger jobs within the company.
- All computers and servers are monitored all day every day. We are alerted of any critical errors in a timely manner.
- We update all covered computers and servers with the high-priority patches as they become available. Security patches are applied after testing and approving.
- We provide software support for all the applications you use. If the issue requires support from the software developer, we will call them for you and work with them until the problem is resolved.
- If hardware is covered by manufacturer’s warranty, we will work with the vendor or manufacturer to fix the problem. If it is not covered by warranty, we will determine the problem and provide you with a fixed quote for the cost of repair.
- With remote support, there is no waiting for a tech to travel onsite, and issues can be resolved quickly.
- We become the central point of contact for all Technology vendors including ISP’s, Telephone systems, and third party software programs where you have current support agreements. We can track support requests through completion, ensuring it is resolved as quickly as possible, and freeing up your time as the business owner to focus on other important things.