Frequently Asked Questions
How much is this going to cost?We have a unique pricing system put in place that sets us apart from our competition. We are extremely flexible with payment whether the project is hourly, or by the contract. We don't move forward unless the estimate is approved. We also don't charge per device, but by bundle of devices being serviced.
Can't my "techie" friend provide my IT support?It can be tempting to ask an employee, friend, or family member who knows the most about computers to add an unofficial I.T. role for the company. This “techie” approach may seem like a money-saving idea at first, however, the unintentional, but inevitable problems caused by poorly configured systems, unprotected data, slow networks, viruses, and application errors soon eclipse any initial savings. Without dedicated professional I.T. support, you sacrifice productivity, compromise security, and put your business at risk.
How do I know if my computer is infected with malware?If your computer or network is slow, showing pop up ads or not operating correctly, We'll conduct a full audit of your Internet infrastructure, and will take care of eliminating any and all malware.